Effective Date: [11/17/2025]
1. Introduction
LA Precast Mantels (“LA Precast,” “we,” “us,” “our”) operates the website precastmantels.com (the “Website”).
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website, submit a form, request a quote, or purchase any of our products.
By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly
We may collect personal information when you:
- Request a quote
- Place an order
- Contact us through a form, by email, or by phone
- Upload project drawings or specifications
- Request shipping estimates
- Subscribe to updates or newsletters
This may include:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Project details (fireplace dimensions, drawings, photos)
- Company or contractor name (if applicable)
- Payment details (processed by third-party processors; we do not store full card data)
B. Information Collected Automatically
When you visit our Website, certain data is automatically collected, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking technologies
- General location data (not exact GPS)
C. Information From Third Parties
We may receive additional information from:
- Payment processors
- Shipping carriers
- Advertising platforms (e.g., Google Ads, Meta Ads)
- Analytics providers (Google Analytics, etc.)
3. How We Use Your Information
We use the information we collect for:
- Providing quotes and responding to inquiries
- Fulfilling orders and delivering products
- Scheduling manufacturing and shipping
- Documenting project requirements and custom dimensions
- Improving our Website, products, and customer service
- Processing payments and preventing fraud
- Sending order updates, notifications, or marketing communications
- Compliance with laws and regulations
We do not sell personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic
- Improve user experience
- Remember your preferences
- Assist with marketing and advertising
- Track conversions and ad performance
You may disable cookies through your browser settings, but some features may not function correctly.
5. Sharing & Disclosure of Information
We may share your information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., FedEx Freight, Roadrunner Freight)
- Website hosting and email service providers
- Analytics and advertising partners
- Contractors or fabricators involved in fulfilling your order
- Legal authorities (when required by law)
We do not sell or rent your information to third parties.
6. Data Retention
We retain your information only as long as needed for:
- Order fulfillment
- Warranty documentation
- Business operations
- Legal or tax obligations
Project drawings, measurements, and correspondence may be stored for internal reference for repeat orders or warranty matters unless you request deletion.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Restrict or object to certain uses of your information
To exercise these rights, contact us at: [sales@precastmantels.com](mailto:sales@precastmantels.com)
8. Security
We use reasonable administrative, technical, and physical measures to protect your data.
Although we do our best, no website or internet transmission is 100% secure.
9. Third-Party Websites
Our Website may contain links to third-party websites (e.g., shipping carriers, social media platforms, Amazon listing pages).
We are not responsible for the privacy practices of these external websites.
10. Children’s Privacy
We do not knowingly collect personal information from children under age 13.
If such information is unintentionally collected, we will delete it promptly.
11. For California Residents (CCPA Notice)
If you are a California resident, you may request:
- Disclosure of personal information collected
- Deletion of personal information
- Information about how data is shared
- Opt-out of data “sale” (we do *not* sell data)
Requests can be made by emailing [sales@precastmantels.com](mailto:sales@precastmantels.com)
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
The “Effective Date” above will reflect the latest update.
13. Contact Us
For questions or privacy-related requests, please contact us:
LA Precast Mantels
Email: sales@precastmantels.com
Phone: (818) 301-0707
Website: precastmantels.com
Address: 1729 Standard Ave. Glendale CA 91201